Marriott School of Business

Brigham Young University

  1. Empower Why communication matters
  2. Plan Think First
  3. Organize Structure Matters
  4. Build Be Clear & Concise
  5. Research Find the Answers
  6. Format Design For Readability
  7. Revise Polish your writing
  8. Team Up Communicate to Collaborate
  9. Persuade Exercise Influence
  10. Visualize Show What You Mean
  11. Present Stand & Deliver
  12. Brand Manage You Inc.
  13. Work Get The Job
  14. Write Look Smart in Print

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To access the previous PDF version of the online textbook, click here.

Note: The PDF version will not reflect any updates or changes.

Thank you to . . .

The Deans of the Marriott School of Business at Brigham Young University for providing many of the resources needed to create and continually update this open textbook.

The Friends of the Harold B. Lee Library and the late Jennifer Paustenbaugh, former University Librarian at BYU, for generous support of the original edition.

Dr. William Baker for being a role model and inspiration.

Our students, who light up the world as they enter to learn and go forth to serve.

Contributors to the 2022 version

Authors: Liz Dixon, Kurt Sandholtz, and Staci Smith

HTML programmer, researcher, and graphic designer: Tate Gillespie

Contributors to the original version

Lead author and project manager: Lisa Thomas

Authors: Sue Bergin, Liz Dixon, the late Julie Haupt, Karmel Newell, Mariana Richardson, Kurt Sandholtz, Andy Spackman, Melissa Wallentine, and Crickett Willardsen.

Reviewers: Warren Brunson, Lara Burton, Linda Christensen, Shayne Clarke, Kacy Faulconer, Leslie Kawai, Valene Middleton, Duane Miller, Rick Murdock, Ryan Starks, Ross Storey, and Scott Taylor.

Design and Research: Clarissa Oliphant and Mallory Reese

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The Management Communications Group
Marriott School Of Business, Brigham Young University